Privacy Policy
This Privacy Policy explains how FlirtFlow ("we", "us", or "our") collects, uses, and shares information when you use the FlirtFlow mobile application.
1. Information We Collect
- Account information: email address, user ID, and account profile details (for example display name) when you sign in with email/password or Google.
- Chat and profile context: text you provide for AI reply generation and conversation coaching.
- Screenshot content: screenshots you select in the app to extract conversation text. Chat screenshots are sent for AI extraction. Selected profile photos and profile screenshots are also processed for profile analysis.
- Saved history: saved chats and metadata such as match name label, gender label, favorite state, and timestamps. Profile analyses and compressed copies of their selected images are saved to your account so you can reopen them on another device.
- App settings and usage: local preferences such as theme mode and language stored on your device. Our servers retain usage counters and request metadata to enforce limits, prevent abuse, and measure service costs; these records exclude chat text and images.
- Diagnostics & Analytics: crash reports (via Firebase Crashlytics), app usage events and app-installation identifiers (via Firebase Analytics) help us monitor stability and improve the app. Analytics may derive an approximate region from a masked IP address; we do not request precise device location for this. Our analytics events do not include submitted chat text or uploaded images.
- Purchases: subscription status and transaction records processed via Google Play Billing and RevenueCat.
2. How We Use Information
Optional FlirtFlow Keyboard: Normal typing is not sent to our AI service or saved by the keyboard. When you explicitly tap an AI action, Reply uses the incoming message you copied; Rewrite and tone actions use your current draft. Only that context is sent for the requested suggestion. Temporary context and suggestions are cleared when you leave the text field. AI is disabled in fields the host app marks as passwords or sensitive, including fields that prohibit personalized learning. Sensitive-marked clipboard content is not used. These protections depend on the host app identifying its fields correctly. You can switch keyboards or disable FlirtFlow Keyboard at any time in Android keyboard settings.
- To provide AI-generated suggestions and coaching.
- To process screenshots into editable chat text.
- To store your conversation history when you choose to save it.
- To maintain account access and app security.
- To operate and improve core app functionality.
- To process subscriptions and unlock premium features.
3. Service Providers and Sharing
We share data with service providers only as needed to run the app:
- Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Analytics, Crashlytics) for account management, data storage, and app diagnostics.
- Google Gemini for AI text generation and screenshot and profile analysis. FlirtFlow uses third-party AI services to process the text and images needed for the feature you request. Google's paid-service terms do not use these requests to train its models, but allow limited retention for safety and abuse prevention. See Google's AI service terms.
- RevenueCat & Google Play for managing subscriptions and verifying purchase entitlements.
We do not sell your personal information. We may disclose information if required by law, legal process, or to protect rights and safety.
4. Data Retention
If you submit an AI-content report inside the app, we store the excerpt you choose to include, its report reason and submission time with your account to investigate unsafe output. Do not include private conversation details that are not needed. Reports remain until account deletion or earlier manual removal after review.
Saved chat history, profile analyses and their compressed images remain in your account until you delete them or your account. Chat screenshots are processed transiently and are not saved with chat history. Local app settings remain on your device until cleared or the app is removed. AI processing data is transmitted to third-party processors as described above.
Request-level cost metadata is scheduled for deletion after 30 days; replay records after 7 days. Expiry is asynchronous. Per-account usage records are removed with account deletion; anonymous aggregate cost totals can remain. A minimal deletion record is retained to prevent old sessions recreating deleted data. Subscription and transaction records held by Google Play and RevenueCat may remain for billing, fraud prevention, disputes and legal requirements. Contact us for requests concerning those processor records.
5. Your Rights, Choices & Account Deletion
- Access, correct, or delete account information where applicable.
- Delete saved chat history inside the app.
- Stop using the app and uninstall at any time.
- Contact us to request privacy support.
- Delete your account: You can permanently delete your account and all associated data inside the FlirtFlow app by going to Profile > Settings > Delete account. Alternatively, you can request account deletion by emailing us at voidsystemsdev@gmail.com with the subject "Account Deletion Request".
Depending on your location, you may have additional rights under laws such as GDPR or CCPA/CPRA.
6. International Transfers
Your data may be processed in countries other than your own through our service providers. Where required, we rely on available legal mechanisms for cross-border transfers.
7. Security
We use reasonable technical and organizational safeguards. No method of transmission or storage is completely secure.
8. Children
FlirtFlow is intended only for adults aged 18 or older. If you believe a child provided personal data, contact us so we can remove it.
9. Changes to This Policy
We may update this policy from time to time. We will post updates on this page and revise the "Last updated" date.
10. Account Deletion Instructions
You can request the deletion of your account and all associated data at any time. We provide two ways to do this:
- Inside the App: Go to the "Profile & Settings" tab in the FlirtFlow app and tap on "Delete Account". Follow the confirmation prompts to permanently delete your account and all data.
- Via Email: You can also request account deletion by emailing us at voidsystemsdev@gmail.com with the subject line "Account Deletion Request". Please email us from the address associated with your FlirtFlow account so we can verify your identity.
Upon deletion, your account information, saved chats, profile analyses and stored analysis images are removed from our active databases, subject to the limited retention described above. Deleting your FlirtFlow account does not cancel a Google Play subscription. Manage or cancel it separately in Google Play.
11. Contact
For privacy questions, contact: voidsystemsdev@gmail.com